Propuesta de mejora para el sistema de comunicación interna en la Facultad de Educación Física, Deportes y Recreación de la Universidad de Guayaquil, año 2019.
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Fecha
2019
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
A través de la información recopilada del proceso de la investigación se logró definir las estrategias que servirán como propuesta para mejorar situación actual con respecto a la comunicación interna en la Facultad de Educación Física, Deportes y Recreación de la Universidad de Guayaquil, año 2019. Se realizó un estudio a través de diversas fuentes teóricas y bibliográficas; donde se utilizaron diversas herramientas de investigación como las cualitativas y cuantitativas, estas herramientas fueron de gran importancia para la obtención datos importantes como el grupo focal, la encuesta y la entrevista. La información recopilada es de suma importancia para poder cumplir con los objetivos planteados para definir la propuesta de mejora de comunicación interna para FEDER. Con esta investigación se pudo conocer un gran porcentaje de que quienes integran dicha facultad que tienen un alto sentido de pertenencia hacia su facultad y universidad, pero a pesar de esto reconocen que la comunicación interna que se maneja en la misma es deficiente y que tiene mucho margen mejora, el trato del personal administrativo a docentes, de docentes a estudiantes y viceversa tiene una gran influencia en la gestión administrativa. Estos datos sirven de ayuda a los autores de la presente tesis a plantear una propuesta sólida que ayude a la mejorar la comunicación y dar un paso adelante para alcanzar la excelencia y calidad educativa.
Through the information collected from the research process, it was possible to define the strategies that will serve as a proposal to improve the current situation regarding internal communication in the Faculty of Physical Education, Sports and Recreation of the University of Guayaquil, year 2019. conducted a study through various theoretical and bibliographic sources; where various research tools such as qualitative and quantitative were used, these tools were of great importance for obtaining important data such as the focus group, the survey and the interview. The information collected is of the utmost importance in order to meet the objectives set to define the proposal to improve internal communication for FEDER. With this research it was possible to know a large percentage of those who integrate this faculty that have a high sense of belonging to their faculty and university, but despite this they recognize that the internal communication that is handled in it is deficient and that it has a lot margin improvement, the treatment of administrative staff to teachers, from teachers to students and vice versa has a great influence on administrative management. These data help the authors of this thesis to propose a solid proposal that helps improve communication and take a step forward to achieve excellence and educational quality
Through the information collected from the research process, it was possible to define the strategies that will serve as a proposal to improve the current situation regarding internal communication in the Faculty of Physical Education, Sports and Recreation of the University of Guayaquil, year 2019. conducted a study through various theoretical and bibliographic sources; where various research tools such as qualitative and quantitative were used, these tools were of great importance for obtaining important data such as the focus group, the survey and the interview. The information collected is of the utmost importance in order to meet the objectives set to define the proposal to improve internal communication for FEDER. With this research it was possible to know a large percentage of those who integrate this faculty that have a high sense of belonging to their faculty and university, but despite this they recognize that the internal communication that is handled in it is deficient and that it has a lot margin improvement, the treatment of administrative staff to teachers, from teachers to students and vice versa has a great influence on administrative management. These data help the authors of this thesis to propose a solid proposal that helps improve communication and take a step forward to achieve excellence and educational quality
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PROPUESTA DE MEJORA, COMUNICACIÓN INTERNA, ESTRATEGIAS