Diseño den modelo de gestión de talento humano basado en competencias Laborales para la empresa Imserva S.A.
Fecha
2017
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Editor
Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente trabajo de titulación ha sido creado a razón de la creciente necesidad de contar con métodos y técnicas de distinta índole que faciliten la administración eficaz de las empresas, la investigación conto con un objetivo general direccionado hacia la creación de un diseño de modelo de Gestión de Talento Humano basado en competencias laborales para la empresa Imserva de la ciudad de Guayaquil, a fin de lograr dar respuesta a la hipótesis planteada, misma que ha figurado el mejorar el desempeño laboral de los empleados de la compañía IMSERVA S.A. por lo cual se pudieron aplicar las correspondientes técnicas de recolección de datos, mediante el empleo de los debidos instrumentos, se encuestó a una población conformada por los 8 trabajadores con los que actualmente la empresa cuenta, de igual forma se logró realizar una entrevista a los directivos de la empresa, correspondiendo al gerente general y a la gerente administrativa, más dos entrevistas realizadas a clientes de la empresa; una vez finalizada la recolección de datos, se procedió a desarrollar el análisis de los datos y su posterior explicación, en donde se logró obtener la información para argumentar la creación de la propuesta del trabajo.
The present titling work has been created because of the growing need to have different methods and techniques that facilitate the effective administration of the companies, the research has a general objective directed towards the creation of a Management model design Of Human Talent based on labor competencies for the company Imserva of the city of Guayaquil, in order to be able to answer the hypothesis raised, which has included improving the work performance of the employees of the company IMSERVA SA For which it was possible to apply the corresponding techniques of data collection, using the appropriate instruments, a population formed by the 8 workers with whom the company currently counts was interviewed. Managers of the company, corresponding to the general manager and the administrative manager, plus two interviews with the company's clients; Once the data collection was completed, the analysis of the data and its subsequent explanation were carried out, where it was possible to obtain the information to argue the creation of the work proposal.
The present titling work has been created because of the growing need to have different methods and techniques that facilitate the effective administration of the companies, the research has a general objective directed towards the creation of a Management model design Of Human Talent based on labor competencies for the company Imserva of the city of Guayaquil, in order to be able to answer the hypothesis raised, which has included improving the work performance of the employees of the company IMSERVA SA For which it was possible to apply the corresponding techniques of data collection, using the appropriate instruments, a population formed by the 8 workers with whom the company currently counts was interviewed. Managers of the company, corresponding to the general manager and the administrative manager, plus two interviews with the company's clients; Once the data collection was completed, the analysis of the data and its subsequent explanation were carried out, where it was possible to obtain the information to argue the creation of the work proposal.
Descripción
Palabras clave
MODELO DE GESTIÓN, TALENTO HUMSNO, COMPETENCIAS