Propuesta de implementación de herramientas Lean Manufacturing para la mejora de la eficiencia y productividad en el área de mantenimiento de vehículos de la Empresa Coransa S.A.
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Fecha
2022-04-28
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Carrera de Ingeniería Industrial.
Resumen
En el taller automotriz CORANSA S.A, se expuso como problemática principal la falta
de identificación de operaciones que no le agregan valor al servicio de mantenimiento,
siendo estas, tiempos improductivos, no disponer de herramientas necesarias en el área y
no contar con un ambiente de trabajo limpio y ordenado; debido a lo cual, este presente
trabajo de investigación establece como objetivo definir un plan de mejoras en el área de
mantenimiento, mediante la implementación de herramientas Lean. En el análisis de la
situación actual pudimos identificar todas aquellas actividades que no generan ningún
tipo de valor al desarrollo del proceso, generando mudas o desperdicios, posterior a esto,
en la auditoría de las 5 ́S, obtuvimos como resultado el 35% de cumplimento, pudiendo
identificar las causas raíces del problema, mediante el uso del diagrama de Pareto y
técnica de “los 5 porqué”, siendo una de las principales, el no disponer de un plan
sistemático que mantenga la clasificación, el orden y la limpieza. Por todo lo antes
expuesto, se propuso la implementación de la metodología 5 ́S como base para la cultura
de mejora continua, teniendo un costo de $1.104,76 y obteniendo un coeficiente de
beneficio/costo de 3,58, lo cual convalida que la propuesta es viable.
n the automotive workshop CORANSA S.A., the main problem was the lack of identification of operations that do not add value to the maintenance service, being these, unproductive times, not having the necessary tools in the area and not having a clean and orderly work environment; due to which, this research work establishes as an objective to define an improvement plan in the maintenance area, through the Lean tool’s implementation. In the analysis of the current situation, we were able to identify all those activities that do not generate any types of value to the process development, generating waste, after this, in the audit of the 5'S, we obtained as a result 35% of compliance, being able to identify the root causes of the problem, through the use of the Pareto diagram and the technique of "the 5 why", being one of the main ones, not having a systematic plan that maintains the classification, order and cleanliness. So that, the implementation of the 5'S methodology was proposed as the basis for the culture of continuous improvement, at a cost of $1,104.76 and obtaining a benefit/cost ratio of 3.58, which confirms that the proposal is viable.
n the automotive workshop CORANSA S.A., the main problem was the lack of identification of operations that do not add value to the maintenance service, being these, unproductive times, not having the necessary tools in the area and not having a clean and orderly work environment; due to which, this research work establishes as an objective to define an improvement plan in the maintenance area, through the Lean tool’s implementation. In the analysis of the current situation, we were able to identify all those activities that do not generate any types of value to the process development, generating waste, after this, in the audit of the 5'S, we obtained as a result 35% of compliance, being able to identify the root causes of the problem, through the use of the Pareto diagram and the technique of "the 5 why", being one of the main ones, not having a systematic plan that maintains the classification, order and cleanliness. So that, the implementation of the 5'S methodology was proposed as the basis for the culture of continuous improvement, at a cost of $1,104.76 and obtaining a benefit/cost ratio of 3.58, which confirms that the proposal is viable.
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Palabras clave
SISTEMAS INTEGRADOS DE GESTIÓN, LEAN MANUFACTURING, MEJORA CONTINUA, AUDITORIA