Factores del clima organizacional que influyen en el desempeño de los colaboradores de la empresa join in english learning s.a
Fecha
2021
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Universidad de Guayaquil, Facultad de Ciencias Administrativas
Resumen
El presente estudio de caso se desarrolló en base a los factores del clima organizacional que
influyen en el desempeño de los colaboradores de la empresa Join-in English Learning S.A., se
utilizó estrategias que ayuden a dicha indagación. Se evidenció que existen varias deficiencias en
el ambiente laboral como: falta de comunicación, de integración, de capacitaciones no existe un
buen trabajo en equipo, la evaluación de desempeño no es la adecuada, falencia para la
motivación de crecimiento personal y profesional de los colaboradores dentro de la organización.
El tipo de investigación que se utilizó fue mixto ya que se usó preguntas cuantitativas y
cualitativa, que permitieron encontrar los problemas específicos de la empresa, y poder tener las
soluciones claras. Para la recolección de datos, se realizó encuestas basadas en los factores de la
empresa Join-in English Learning S.A. que afecten el clima de trabajo, a todos los colaboradores,
por otra parte, se pidió entrevistas al gerente general y a los jefes departamentales para saber
cómo consideran ellos la participación de los colaboradores dentro de cada área. Con los
resultados obtenidos se encontró que no hay un departamento de talento humano solo una
persona encargada de esta responsabilidad, manual de funciones.
The present case study was developed based on the factors of the organizational climate that influence the performance of the collaborators of the company Join-in English Learning S.A., strategies that help said inquiry were used. It was evidenced that there are several deficiencies in the work environment such as: lack of communication, integration, training, there is no good teamwork, the performance evaluation is not adequate, lack of motivation for personal and professional growth of the collaborators. within the organization. The type of research that was used was mixed since quantitative and qualitative questions were used, which allowed finding the specific problems of the company, and being able to have clear solutions. For data collection, surveys were carried out based on the factors of the company Join-in English Learning S.A. that affect the work environment, to all the collaborators, on the other hand, interviews were requested with the general manager and the departmental heads to know how they consider the participation of the collaborators within each area. With the results obtained, it was found that there is no human talent department, only one person in charge of this responsibility, functions manual.
The present case study was developed based on the factors of the organizational climate that influence the performance of the collaborators of the company Join-in English Learning S.A., strategies that help said inquiry were used. It was evidenced that there are several deficiencies in the work environment such as: lack of communication, integration, training, there is no good teamwork, the performance evaluation is not adequate, lack of motivation for personal and professional growth of the collaborators. within the organization. The type of research that was used was mixed since quantitative and qualitative questions were used, which allowed finding the specific problems of the company, and being able to have clear solutions. For data collection, surveys were carried out based on the factors of the company Join-in English Learning S.A. that affect the work environment, to all the collaborators, on the other hand, interviews were requested with the general manager and the departmental heads to know how they consider the participation of the collaborators within each area. With the results obtained, it was found that there is no human talent department, only one person in charge of this responsibility, functions manual.
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Palabras clave
FACTORES DEL CLIMA ORGANIZACIONAL ,, DESEMPEÑO, ESTRATEGIAS, COLABORADORES, COMUNICACIÓN
Citación
APA