Desarrollo de un prototipo de software para la gestión del servicio de vigilancia y control de transporte de la empresa Browinn Security CIA.
Fecha
2022-10
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Universidad de Guayaquil. Facultad de Ciencias Matemáticas y Físicas. Carrera de Ingeniería en Sistemas Computacionales.
Resumen
La empresa Browinn Security CIA.LTDA, es una institución dedicada a ofrecer servicios de seguridad privada, vigilancia, custodio y transporte dentro de la ciudad de Guayaquil, la cual ante la presencia de procedimientos manuales y falta de procesos sistematizados, se ha optado por el uso de nuevas estrategias tecnológicas a fin de innovar como organización y que sus prestaciones sean más efectivas. De modo que el presente trabajo de titulación tiene como objetivo el desarrollo un prototipo de software que permita tal gestión y control de los servicios ya citados. Todo esto, haciendo uso de metodologías para formular y definir de manera conceptual el problema, gracias al empleo de entrevistas y encuestas como marca la Investigación Descriptiva, mientras que para el software se implemento un cronograma basado en el Modelo SCRUM, y de esta forma que logre el alcance funcional de cada uno de los módulos descritos, teniendo como resultado la total aprobación por parte de los directivos de la empresa, quienes expresaron que es una herramienta bastante completa y que cumple a cabalidad con las tareas que ejecutan rutinariamente. De esta forma se concluye que el desarrollo de este prototipo facilita en gran medida la ejecución de cada uno de los procesos de la institución, en la que se evidencia una mejora de un 79,6% en los tiempos para realizar actividades y de un 95,9% en el acceso a determinados registros dentro del aplicativo.
The company Browinn Security CIA.LTDA, is an institution dedicated to provide private security services, surveillance, custodian and transportation within the city of Guayaquil, which in the presence of manual procedures and lack of systematized processes, has opted for the use of new technological strategies in order to innovate as an organization and that their benefits are more effective. Therefore, the objective of this degree work is to develop a software prototype that allows such management and control of the aforementioned services. All this, making use of methodologies to formulate and define conceptually the problem, thanks to the use of interviews and surveys as Descriptive Research, while for the software a schedule based on the SCRUM Model was implemented, and in this way to achieve the functional scope of each of the modules described, resulting in the total approval by the managers of the company, who expressed that it is a fairly complete tool and that it fully complies with the tasks they perform routinely. Thus, it is concluded that the development of this prototype greatly facilitates the execution of each of the processes of the institution, which shows an improvement of 79.6% in the time to perform activities and 95.9% in the access to certain records within the application.
The company Browinn Security CIA.LTDA, is an institution dedicated to provide private security services, surveillance, custodian and transportation within the city of Guayaquil, which in the presence of manual procedures and lack of systematized processes, has opted for the use of new technological strategies in order to innovate as an organization and that their benefits are more effective. Therefore, the objective of this degree work is to develop a software prototype that allows such management and control of the aforementioned services. All this, making use of methodologies to formulate and define conceptually the problem, thanks to the use of interviews and surveys as Descriptive Research, while for the software a schedule based on the SCRUM Model was implemented, and in this way to achieve the functional scope of each of the modules described, resulting in the total approval by the managers of the company, who expressed that it is a fairly complete tool and that it fully complies with the tasks they perform routinely. Thus, it is concluded that the development of this prototype greatly facilitates the execution of each of the processes of the institution, which shows an improvement of 79.6% in the time to perform activities and 95.9% in the access to certain records within the application.
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Palabras clave
Seguridad privada, Gestión, Vigilancia, Servicios, APEX, Oracle, SCRUM, Private security, Management, Surveillance, Services