Diagnóstico de los disruptores organizacionales en wtpj operadora de turismo s.a. para su mejoramiento económico
Fecha
2022-04
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Universidad de Guayaquil: Facultad de Ciencias Administrativas
Resumen
El presente trabajo de investigación se enfoca en la problemática organizacional de la empresa de Turismo WTPJ, la cual presenta deficiencias en su estructura organizacional, la cultura fiscal y tributaria; esto ha dado como consecuencia un ambiente laboral inadecuado y sanciones fiscales. Para erradicar estos problemas se realizó una entrevista al gerente de la empresa para conocer sobre el sistema organizacional y una encuesta al asistente de gerencia y a los empleados de las áreas comerciales y ventas, para obtener información sobre la cultura fiscal de la empresa. La metodología aplicada es un enfoque mixto con un tipo de investigación descriptivo, documental y de campo, que permiten recopilar información. Los principales resultados fueron: no cuentan con una estructura organizacional; carecen de una cultura fiscal. Por último, con los datos obtenidos se realiza la propuesta de un diseño de estrategias organizacionales basada en una estructura organizacional y una planificación tributaria para la empresa WTPJ Operadora de Turismo S.A., que ayuden a erradicar los problemas y que permita obtener las metas planteadas.
This research work focuses on the organizational problems of the WTPJ Tourism company, which has deficiencies in its organizational structure, fiscal and tax culture; This has resulted in an unsuitable work environment and tax penalties. To eradicate these problems, an interview was conducted with the manager of the company to learn about the organizational system and a survey of the assistant manager and the employees of the commercial and sales areas, to obtain information on the fiscal culture of the company. The applied methodology is a mixed approach with a type of descriptive, documentary and field research, which allows information to be collected. The main results were: they do not have an organizational structure; They lack a fiscal culture. Finally, with the data obtained, a proposal is made for a design of organizational strategies based on an organizational structure and tax planning for the company WTPJ Operadora de Turismo S.A., which help to eradicate the problems and allow the achievement of the goals set.
This research work focuses on the organizational problems of the WTPJ Tourism company, which has deficiencies in its organizational structure, fiscal and tax culture; This has resulted in an unsuitable work environment and tax penalties. To eradicate these problems, an interview was conducted with the manager of the company to learn about the organizational system and a survey of the assistant manager and the employees of the commercial and sales areas, to obtain information on the fiscal culture of the company. The applied methodology is a mixed approach with a type of descriptive, documentary and field research, which allows information to be collected. The main results were: they do not have an organizational structure; They lack a fiscal culture. Finally, with the data obtained, a proposal is made for a design of organizational strategies based on an organizational structure and tax planning for the company WTPJ Operadora de Turismo S.A., which help to eradicate the problems and allow the achievement of the goals set.
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Palabras clave
CULTURA ORGANIZACIONAL, CULTURA FISCAL, PLANIFICACIÓN TRIBUTARIA, ESTRATEGIAS ORGANIZACIONALES
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APA