Eficacia del triaje en relación a las emergencias reales frente a las emergencias no reales del Hospital María Lorena Serrano de julio 2016
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2016
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Universidad de Guayaquil. Facultad de Ciencias Médicas. Escuela de Graduados
Resumen
Antecedentes. Este fenómeno ha puesto de manifiesto la necesidad de implantar Sistemas
de Triaje Estructurado ya que reduce gastos, además de alivianar la carga de pacientes de
los servicios de emergencia este proceso se basa en priorizar la atención del paciente
guiándose en la gravedad al momento de su valoración. Es importante que el personal de
enfermería actúe de forma rápida, oportuna y coordinada en el manejo y clasificación de
los pacientes. Objetivo: Determinar la Eficacia del Triaje en relación a las emergencias
reales frente a las emergencias no reales en el servicio de emergencia del Hospital Maria
Lorena Serrano de Julio de 2016. Metodología: es un trabajo cuantitativo analítico
observacional prospectivo de corte longitudinal cuyo nivel de investigación es el
descriptivo. Resultados: El 60% del personal de enfermería no tiene conocimiento de los
que es triaje, mientras el 50% realiza la categorización por la prioridad del paciente y un
20% realiza atraves del tiempo de atención y el 30% por los niveles del triaje.
Conclusión: Se propone la elaboración de un plan educativo de mejoramiento continuo
sobre el Sistema de Triaje y su manejo adecuado a todo el personal de enfermería, y como
producto se obtenga un personal calificado, científica y técnicamente logrando la
satisfacción de los pacientes atendidos con la correcta calificación, categorización y
valoración; como todo plan permite que se mejore de manera continua la calidad de
atención debe de incorporarse también al proceso de evaluación con toda responsabilidad
del profesional.
Background. This phenomenon has highlighted the need to implement structured triage systems and que reduce expenses, plus ease the burden of patients from the emergency services this process is based on prioritizing patient care guided in severity at the time of valuation . It is important that nurses act quickly, timely and coordinated management and classification of patients. Objective: To determine the effectiveness of Triage in relation to actual emergencies versus non-real emergencies in the emergency service of Hospital Maria Lorena Serrano July 2016. Methodology: a prospective observational quantitative analytical work Slitting whose level research is the descriptive. Results: 60% of the nursing staff has no knowledge of which is triage, while 50% perform categorization by priority patient and 20% done through time care and 30% levels of triage. Conclusion: the development of an educational plan of continuous improvement on the Triage System and its proper management to the entire nursing staff is proposed, and as a result a qualified, scientifically and technically achieving the satisfaction of patients treated with staff get correct classification, categorization and valuation; like every plan allows for improved continuously the quality of care must also be incorporated in the evaluation process with professional responsibility.
Background. This phenomenon has highlighted the need to implement structured triage systems and que reduce expenses, plus ease the burden of patients from the emergency services this process is based on prioritizing patient care guided in severity at the time of valuation . It is important that nurses act quickly, timely and coordinated management and classification of patients. Objective: To determine the effectiveness of Triage in relation to actual emergencies versus non-real emergencies in the emergency service of Hospital Maria Lorena Serrano July 2016. Methodology: a prospective observational quantitative analytical work Slitting whose level research is the descriptive. Results: 60% of the nursing staff has no knowledge of which is triage, while 50% perform categorization by priority patient and 20% done through time care and 30% levels of triage. Conclusion: the development of an educational plan of continuous improvement on the Triage System and its proper management to the entire nursing staff is proposed, and as a result a qualified, scientifically and technically achieving the satisfaction of patients treated with staff get correct classification, categorization and valuation; like every plan allows for improved continuously the quality of care must also be incorporated in the evaluation process with professional responsibility.
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Triaje, Urgencias médicas, Epidemiología descriptiva, Estudios prospectivos, Hospital Básico María Lorena Serrano, Cantón El Guabo, Ecuador