Análisis técnico de la pérdida de señal de telefonía móvil en el sector de Sauces III de la ciudad de Guayaquil.
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Fecha
2014-07-02
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Carrera de Ingeniería en Teleinformática.
Resumen
En la presente investigación se analiza de manera detallada los parámetros de señal de telefonía móvil en la ciudadela Sauces III, para poder determinar las causas que generan la pérdida de cobertura y bajos niveles de calidad del servicio en este sector que está provocando inconformidad a los usuarios al tener que enfrentarse frecuentemente con caídas, bloqueos e interferencias en sus llamadas. Para poder llevar a cabo esta investigación se ha utilizado dos técnicas que permiten medir la calidad del servicio, tanto desde el punto de vista técnico como desde la percepción de los usuarios con respecto al servicio, para obtener los datos técnicos de la calidad de señal en Sauces III se realizó un Drive Test que nos permitió monitorear en tiempo real el nivel de señal propagada en el sector, por otra parte para conocer la opinión de los usuarios con respecto a la calidad del servicio se hizo un encuesta donde se realizaron preguntas específicas que sirvieron de base para el desarrollo de la propuesta. Con la exitosa aplicación de estas dos técnicas se logró conocer más afondo acerca de la posición de los usuarios con respecto a los problemas del servicio y se pudo confirmar de manera técnica la existencia de fallas en la red celular de Sauces III, que se acentúan en el sector Este de la ciudadela ya que es la zona más vulnerable a la pérdida de señal de acuerdo al estudio realizado, se concluye indicando que para solucionar este problema es necesario la implementación de una Radiobase que provea de señal al sector Este y permita mejorar los parámetros de señal en toda la ciudadela
The present investigation analyzes in a detailed manner the parameters of mobile phone reception in city sector Sauces III in order to determine the causes that generate loss of signal coverage and poor levels of service quality in the sector, which is provoking incomformity among users as they must frequently deal with dropped calls, blocked service and call interference. In order to carry out this investigation two tecniques that measure service quality have been utilized from both the technical point of view and from the perspective of the users in regards to the service, to obtain technical data of the signal quality in Sauces III a Drive Test was realized that allowed us to monitor in real time the signal levels propagated in the sector, additionally, to learn the opinion of the users in respect to service quality a survey was conducted containing specific questions, which served as a base for the development of the proposal. With the succesful application of these two techniques it was learned in more depth the position of the users in regards to problems with the service and it was confirmed in a technical manner the existence of failures within the cellular network of Sauces III, which are pinpointed in the eastern portion of the city sector because it is the most vulnerable zone to signal loss according to the study conducted. To conclude, it is indicated in order to solve this problem the implementation of a Radiobase that can provide cellular reception to the East sector and allow the improvement of signal parameters in the whole city sector is necessary.
The present investigation analyzes in a detailed manner the parameters of mobile phone reception in city sector Sauces III in order to determine the causes that generate loss of signal coverage and poor levels of service quality in the sector, which is provoking incomformity among users as they must frequently deal with dropped calls, blocked service and call interference. In order to carry out this investigation two tecniques that measure service quality have been utilized from both the technical point of view and from the perspective of the users in regards to the service, to obtain technical data of the signal quality in Sauces III a Drive Test was realized that allowed us to monitor in real time the signal levels propagated in the sector, additionally, to learn the opinion of the users in respect to service quality a survey was conducted containing specific questions, which served as a base for the development of the proposal. With the succesful application of these two techniques it was learned in more depth the position of the users in regards to problems with the service and it was confirmed in a technical manner the existence of failures within the cellular network of Sauces III, which are pinpointed in the eastern portion of the city sector because it is the most vulnerable zone to signal loss according to the study conducted. To conclude, it is indicated in order to solve this problem the implementation of a Radiobase that can provide cellular reception to the East sector and allow the improvement of signal parameters in the whole city sector is necessary.
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Palabras clave
PARÁMETROS DE SEÑAL, CAÍDAS DE LLAMADAS, BLOQUEOS DE LLAMADAS, INTERFERENCIAS