Método para implementar un plan de mejora en el sistema de aseguramiento de la calidad en la pequeña y mediana industria de empaques flexibles - plásticos.
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2016-09-16
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Universidad de Guayaquil. Facultad de Ingeniería Industrial. Maestría en Sistemas de Producción y Productividad.
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Cada vez los clientes demandan de mucha exigencia de los productos queconsumen, por lo tantola Calidad se ha convertido en uno de los pilares importantepara que los productos que se fabrican cumplan con las expectativas de los consumidores. El objetivo de desarrollar este estudio de caso, es la de Establecer un método para implementar un plan de mejora en el sistema de aseguramiento de la calidad en la pequeña y mediana industria de empaques flexibles–plásticos, con la finalidad de que se conviertan en empresas competitivas dentro de su campoal ofrecer productos de calidad. Debidoa que se van analizar problemas existentes en la empresaPlásticos S.A, la metodología en la cual se alinea este estudio es la cuantitativaodiseño no experimental transaccionalo transversal.Los problemas de calidad que presenta la empresa en sus procesos y productos porla falta de competencias de los operadores, y la falta un sistema de control de calidad, ha hecho que se implemente procedimientos de capacitación del talento humano, de adquisición delosmateriales, de mantenimiento preventivo y, un método de control de calidadbasado en el controlestadístico del proceso;todo esto se lo ha realizado bajo el método de mejora continua de Deming.Con el desarrollo de estos objetivos se lograra disminuir los productos no conformes aproximadamente en un 5%, es decir del 12% al 7% de esta manera también mejorara la eficiencia y la productividad de lasempresas, habrá menos contaminación ambiental por cuanto habráun mejor aprovechamiento de los recursos, y además bajaran los costos de producción, los mismos que pueden tener un impacto a favor de los consumidores, ya que podrían venderse los productos a un menor precio, sin que le disminuya la rentabilidad al fabricante.
Every time, customers require a lot of demands for the products they consume, therefore Quality has become one of the important pillars for products manufactured to accomplish with the expectations of consumers. The aim of developing this case of study is to establish a method to implement a plan to improve the system of quality assurance in the small and medium flexible-plastics packaging industry, in order that they become competitivecompanies in its field offering quality products. Due to it will analyze existing problems in the company of Plastics S.A., the methodology which this study is sided with is quantitative transeccional design non experimental or transverse non-experimentaldesign. Quality problems presented by the company in its processes and products by the lack of competency of the operators and a system of quality control, has implemented training procedures of human resources, acquisition of materials, preventive maintenance and a quality control method based on statistical control process; all this has made under the method of continuous improvement of Deming. With the development of these objectives it will be achieved to reduce nonconforming products by approximately 5%, it means 12% to 7% thus also improve efficiency and productivity of enterprises, there will be less environmental pollution and a better use of resources, and also lower the production costs, the same will have a favorable impact for consumers as products could not be sold at a lower price, non-diminishing profitability of the manufacturer.
Every time, customers require a lot of demands for the products they consume, therefore Quality has become one of the important pillars for products manufactured to accomplish with the expectations of consumers. The aim of developing this case of study is to establish a method to implement a plan to improve the system of quality assurance in the small and medium flexible-plastics packaging industry, in order that they become competitivecompanies in its field offering quality products. Due to it will analyze existing problems in the company of Plastics S.A., the methodology which this study is sided with is quantitative transeccional design non experimental or transverse non-experimentaldesign. Quality problems presented by the company in its processes and products by the lack of competency of the operators and a system of quality control, has implemented training procedures of human resources, acquisition of materials, preventive maintenance and a quality control method based on statistical control process; all this has made under the method of continuous improvement of Deming. With the development of these objectives it will be achieved to reduce nonconforming products by approximately 5%, it means 12% to 7% thus also improve efficiency and productivity of enterprises, there will be less environmental pollution and a better use of resources, and also lower the production costs, the same will have a favorable impact for consumers as products could not be sold at a lower price, non-diminishing profitability of the manufacturer.
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SISTEMAS DE PRODUCCIÓN Y PRODUCTIVIDAD, ASEGURAMIENTO DE LA CALIDAD, EMPAQUES FLEXIBLES PLÁSTICOS, POLIETILENO