Automatización de la gestión organizacional de la secretaria del instituto tecnologico Ati ll Pillahuaso del 2012
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Fecha
2012
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UNIVERSIDAD DE GUAYAQUIL: Facultad De Filosofía,Letras Y Ciencias De La Educación
Resumen
El informe final del trabajo de grado realizado por la autora del proyecto,
quien utilizó métodos de investigación de encuestas, entrevistas,
observación directa y el análisis de la matriz FODA pudo determinar el
problema en el Instituto Tecnológico Ati II Pillahuaso que no cuenta con el
Manual de Procedimientos Administrativos; lo que ha hecho que el
personal que labora en la institución no tenga claras las actividades y la
secuencia ordenada que hay que seguir para cumplir de una manera
eficiente y eficaz las metas y objetivos planteados por el plantel. Por lo
tanto este trabajo es un conjunto sistemático de datos e información
cualitativos que permite obtener como resultado final el MANUAL DE
PROCEDIMIENTOS ADMINISTRATIVOS , el mismo que será de mucha
utilidad para el desarrollo de la Institución ya que en éste se detalla cada
actividad que los empleados y trabajadores debe desempeñar en su
respectivo departamento y además los procesos que se deben seguir
para el cumplimiento de las mismas, logrando con esto que se ahorren
recursos, ya que se evita la pérdida de tiempo y en muchas ocasiones la
duplicidad de funciones en el personal. El proyecto tiene como objeto
orientar al personal administrativo a definir su rol profesional mediante el
aprovechamiento de sus capacidades, sus competencias y los insumos
disponibles que permitan desarrollar un trabajo eficaz; para todo esto se
realizó encuestas al personal administrativo, padres de familia,
estudiantes, docentes y entrevistas a autoridades, utilizando la fórmula
estadística del cálculo de la muestra logrando tener buena información
para el desarrollo del trabajo, así como el análisis e interpretación de los
resultados de la investigación realizada ha llevado a una serie de
conclusiones y recomendaciones encaminadas a la solución y
mejoramiento de la institución y a proponer las alternativas más acertadas
que se plasma en el presente trabajo de grado. Con todo esto se puede
manifestar que se cumplió con el objetivo propuesto al inicio del trabajo
de investigación que fue entregar a la institución una herramienta
indispensable para el normal desarrollo de las actividades y que además
facilite el cumplimiento de las metas planteadas.
The final report of the degree work carried out by the author of the project, who used methods of research of surveys, interviews, direct observation and analysis of the SWOT matrix could determine the problem in the Instituto Tecnológico Ati II Pillahuaso that does not have administrative procedures Manual; What did the personnel that work in the institution does not have clear activities and the ordered sequence to be followed to meet the goals and objectives set out by the campus of an efficient and effective manner. Therefore this work is a systematic set of data and qualitative information that allows to obtain the MANUAL of administrative procedures, which will be very useful for the development of the institution since each activity to employees and workers is detailed in this final result must play in their respective Department and also the processes that must be followed for the fulfillment of the same, achieving this is saving resources, because that prevents the loss of time and in many cases duplication of functions in the personnel. The project aims to help administrative staff define their professional role by leveraging skills, competences and the available inputs that can develop an effective job; for all of this carried out surveys to staff, parents, students, teachers and interviews with authorities, using the statistical formula for the calculation of the sample and have good information for the development of the work, as well as the analysis and interpretation of the results of the investigation conducted has led to a series of conclusions and recommendations aimed at the solution and improvement of the institution and to propose the most successful alternatives is embodied in the present degree work. With all this can manifest that it complied with the objective at the start of the research work that was giving the institution of an indispensable tool for the normal development of the activities and which also facilitate compliance with raised expectations.
The final report of the degree work carried out by the author of the project, who used methods of research of surveys, interviews, direct observation and analysis of the SWOT matrix could determine the problem in the Instituto Tecnológico Ati II Pillahuaso that does not have administrative procedures Manual; What did the personnel that work in the institution does not have clear activities and the ordered sequence to be followed to meet the goals and objectives set out by the campus of an efficient and effective manner. Therefore this work is a systematic set of data and qualitative information that allows to obtain the MANUAL of administrative procedures, which will be very useful for the development of the institution since each activity to employees and workers is detailed in this final result must play in their respective Department and also the processes that must be followed for the fulfillment of the same, achieving this is saving resources, because that prevents the loss of time and in many cases duplication of functions in the personnel. The project aims to help administrative staff define their professional role by leveraging skills, competences and the available inputs that can develop an effective job; for all of this carried out surveys to staff, parents, students, teachers and interviews with authorities, using the statistical formula for the calculation of the sample and have good information for the development of the work, as well as the analysis and interpretation of the results of the investigation conducted has led to a series of conclusions and recommendations aimed at the solution and improvement of the institution and to propose the most successful alternatives is embodied in the present degree work. With all this can manifest that it complied with the objective at the start of the research work that was giving the institution of an indispensable tool for the normal development of the activities and which also facilitate compliance with raised expectations.
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PERSONAL ADMINISTRATIVO, MANUAL DE PROCEDIMIENTO, MEJORAMIENTO