Percepción de la satisfacción laboral en colaboradores de una empresa multinacional del Ecuador
Fecha
01-03-2024
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Universidad de Guayaquil: Facultad de Ciencias Psicològicas
Resumen
La satisfacción laboral es la respuesta emocional que experimentan los colaboradores en la empresa para la que trabajan, por lo cual conocer sobre la percepción laboral es de vital importancia para que exista mayor motivación, reconocimiento o productividad por parte del colaborador. El presente trabajo de investigación tiene como objetivo principal analizar la satisfacción laboral de los colaboradores del área administrativa de una empresa multinacional de Guayaquil, siendo una investigación mixta, con un diseño no experimental, con corte transversal y alcance de tipo descriptivo. Los instrumentos utilizados para este análisis de casos fueron, una ficha sociodemográfica, una entrevista semiestructurada con catorce preguntas abiertas, y el cuestionario de Satisfacción laboral S20/23. Una vez analizados los datos obtenidos, logramos conocer cuál es la percepción de la satisfacción laboral de los colaboradores, identificando que existe un alto nivel de satisfacción laboral dentro de la empresa en la que actualmente laboran y describiendo su percepción en relación con los factores.
Job satisfaction is the emotional response that employees experience in the company they work for, which is why knowing about job perception is of vital importance so that there is greater motivation, recognition, or productivity on the part of the employee. The main objective of this research work is to analyze the job satisfaction of employees in the administrative area of a multinational company in Guayaquil, being mixed research, with a non-experimental design, with a cross-section and descriptive scope. The instruments used for this case analysis were a sociodemographic form, a semi-structured interview with fourteen open questions, and the S20/23 Job Satisfaction questionnaire. Once the data obtained has been analyzed, we are able to know the perception of job satisfaction of the collaborators, identifying that there is a high level of job satisfaction within the company in which they currently work and describing their perception in relation to the factors.
Job satisfaction is the emotional response that employees experience in the company they work for, which is why knowing about job perception is of vital importance so that there is greater motivation, recognition, or productivity on the part of the employee. The main objective of this research work is to analyze the job satisfaction of employees in the administrative area of a multinational company in Guayaquil, being mixed research, with a non-experimental design, with a cross-section and descriptive scope. The instruments used for this case analysis were a sociodemographic form, a semi-structured interview with fourteen open questions, and the S20/23 Job Satisfaction questionnaire. Once the data obtained has been analyzed, we are able to know the perception of job satisfaction of the collaborators, identifying that there is a high level of job satisfaction within the company in which they currently work and describing their perception in relation to the factors.
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SATISFACCIÓN, PRODUCTIVIDAD, PERCEPCIÓN, CULTURA ORGANIZACIONAL