Diseño de un taller para mejorar el desempeño Laboral de los Colaboradores de Gráficos Dalo S.A.
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Fecha
2017
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El presente estudio fue realizado en la Compañía Gráficos Dalo S.A., en donde mediante lo investigado se evidenció insatisfacción y desmotivación en el ambiente laboral, teniendo entonces como objetivos diagnosticar y recopilar información de la situación actual del clima laboral y proponer un plan de capacitación para mejorar la complacencia laboral y el clima organizacional de los trabajadores, la investigación fue realizada utilizando el método descriptivo, para la obtención de la información se aplicó una encuesta que fue elaborada con preguntas cerradas para medir la satisfacción laboral y el clima organizacional de los 32 empleados que forman la compañía, se utilizó la prueba de Chi Cuadrado con el PSPP. El taller de capacitación se diseñó bajo los parámetros del coaching ontológico, el mismo que mejorará el ambiente laboral, creando un clima agradable, renovando las relaciones entre los departamentos, cambiando sus debilidades por fortalezas, convirtiéndose en una organización productiva en el mercado local. El taller cumplió con las expectativas, de acuerdo a los planteamientos de los objetivos y los estándares presentados; en conclusión, el taller fue altamente positivo para mejorar el clima y la satisfacción laboral de Gráficos Dalo S.A., esto les permitirá alcanzar las metas y objetivos propuestos por parte de los dueños para que la empresa sea reconocida y en ella tengan colaboradores satisfechos y motivados.
The present study was carried out in the Company Gráficos Dalo SA, where dissatisfaction and demotivation in the labor environment were evident. Having as objectives to gather information of the current situation specifically of the working, diagnose the current situation of the company and propose a training plan to improve work satisfaction and the organizational climate of workers. The descriptive method was used to obtain the information, a survey with close questions was applied to measure job satisfaction and the organizational climate of the 32 employees who work in the company, The Chi Square test was used along with the with the PSPP. The training workshop was designed under the parameters of the Ontological Coaching, which contributed to improve the work environment, creating a pleasant climate, renewing relationships between departments, changing their weaknesses for strengths, becoming a productive organization in the local market, it can be mentioned that, expectations were met, In conclusion, the workshop was highly positive to improve the working environment and job satisfaction of the workers from Gráficos Dalo SA, and this will allow them to reach the goals and objectives proposed by the owners so that the company is recognized and have satisfied and motivated collaborators.
The present study was carried out in the Company Gráficos Dalo SA, where dissatisfaction and demotivation in the labor environment were evident. Having as objectives to gather information of the current situation specifically of the working, diagnose the current situation of the company and propose a training plan to improve work satisfaction and the organizational climate of workers. The descriptive method was used to obtain the information, a survey with close questions was applied to measure job satisfaction and the organizational climate of the 32 employees who work in the company, The Chi Square test was used along with the with the PSPP. The training workshop was designed under the parameters of the Ontological Coaching, which contributed to improve the work environment, creating a pleasant climate, renewing relationships between departments, changing their weaknesses for strengths, becoming a productive organization in the local market, it can be mentioned that, expectations were met, In conclusion, the workshop was highly positive to improve the working environment and job satisfaction of the workers from Gráficos Dalo SA, and this will allow them to reach the goals and objectives proposed by the owners so that the company is recognized and have satisfied and motivated collaborators.
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CLIMA ORGANIZACIONAL, COACHING, DESEMPEÑO LABORAL, SATIFACCIÓN LABORAL