Estrés laboral e inteligencia emocional en tiempos de COVID-19 y su repercusión en el cuidado
No hay miniatura disponible
Fecha
2019-09
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad de Guayaquil, Facultad de Ciencias Medicas, Carrera de Enfermería
Resumen
La pandemia del Covid 19 causó un gran impacto en la humanidad poniendo la estabilidad emocional del personal de salud en peligro debido a la gran demanda de servicios sanitarios, así como la saturación de las instituciones de salud del Ecuador, los licenciados de enfermería por estar en contacto permanente con los pacientes se vieron más expuestos a la emergencia por el virus, por lo que este estudio tiene el objetivo de describir el estrés emocional e inteligencia emocional de los profesionales de enfermería en tiempos de covid 19 y su repercusión en el cuidado; es un estudio de investigación cualitativa del tipo fenomenológico y descriptivo con enfoque interpretativo que por medio de entrevistas a informantes claves del Hospital Clínica San Francisco se obtuvo como resultado relevantes que fueron múltiples las reacciones tanto a nivel físico como emocional y se logró identificar además los principales componentes de la inteligencia emocional concluyendo que efectivamente, se vieron afectados por la pandemia, y debieron adaptarse a los cambios para cumplir con su función de brindar cuidado de calidad a todos los pacientes.
The Covid 19 pandemic caused a great impact on humanity, putting the emotional stability of health personnel in danger due to the great demand for health services, as well as the saturation of health institutions in Ecuador, nursing graduates for being in permanent contact with patients were more exposed to the emergency by the virus, so this study aims to describe the emotional stress and emotional intelligence of nursing professionals in times of covid 19 and its impact on care; is a qualitative research study of the phenomenological and descriptive type with an interpretive approach that, through interviews with key informants of the Hospital Clinica San Francisco, it was obtained as relevant results that there were multiple reactions both on a physical and emotional level and it was also possible to identify the main components of emotional intelligence, concluding that they were indeed affected by the pandemic, and had to adapt to changes to fulfill their role of providing quality care to all patients.
The Covid 19 pandemic caused a great impact on humanity, putting the emotional stability of health personnel in danger due to the great demand for health services, as well as the saturation of health institutions in Ecuador, nursing graduates for being in permanent contact with patients were more exposed to the emergency by the virus, so this study aims to describe the emotional stress and emotional intelligence of nursing professionals in times of covid 19 and its impact on care; is a qualitative research study of the phenomenological and descriptive type with an interpretive approach that, through interviews with key informants of the Hospital Clinica San Francisco, it was obtained as relevant results that there were multiple reactions both on a physical and emotional level and it was also possible to identify the main components of emotional intelligence, concluding that they were indeed affected by the pandemic, and had to adapt to changes to fulfill their role of providing quality care to all patients.
Descripción
PDF
Palabras clave
CUIDADO DE ENFERMERIA, ESTRES LABORAL, INTELIGENCIA EMOCIONAL