Manual de políticas de crédito y cobranza para la empresa de transporte Garanticorp S.A.
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2018
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Universidad de Guayaquil Facultad de Ciencias Administrativas
Resumen
El trabajo investigativo presente fue desarrollado para la empresa Garanticorp S.A., que se dedica a la prestación de servicios de transporte de carga pesada. Basándose en las necesidades que posee la empresa se procedió a la elaboraciónde un Manual de políticas de crédito y cobranza, mismo que tiene como objetivo mejorar la rentabilidad de la empresa, planteando políticas que logren fortalecer el otorgamiento de crédito, la gestión de cobro y certificar el cumplimiento de informes, eficiencias operativas que ayuden amenorar el déficit financiero.En este trabajo investigativo fue utilizada la metodología analítica – descriptiva mediante un enfoque cuali – cuantitativo, ya que se analizará y describirá la información proporcionada por la empresa y los resultados obtenidos mediante la encuesta realizada a los trabajadores de la misma. Concluyendo con esta investigación, es realmente importante que la empresa se acoja a un manual de políticas de crédito y cobranza ya que ayudará con el crecimiento económico – financiero.
The research work was developed for the company Garanticorp S.A., which is dedicated to the provision of heavy cargo transportation services. Based on the needs of the company, a Credit and Collection Policy Manual was processed, which aims to improve the company's profitability, to propose policies that strengthen the granting of credit, collection management and certification. compliance with reports, operational efficiencies that help reduce the financial deficit. In this research work the Analytical Methodology was used: descriptive by qualitative - quantitative approach, which can be analyzed and described the information provided by the company and the results obtained by the survey made to the workers of the same. Concluding with this research, it is really important that the company embraces a manual of credit and collection policies that helps with economic and financial growth.
The research work was developed for the company Garanticorp S.A., which is dedicated to the provision of heavy cargo transportation services. Based on the needs of the company, a Credit and Collection Policy Manual was processed, which aims to improve the company's profitability, to propose policies that strengthen the granting of credit, collection management and certification. compliance with reports, operational efficiencies that help reduce the financial deficit. In this research work the Analytical Methodology was used: descriptive by qualitative - quantitative approach, which can be analyzed and described the information provided by the company and the results obtained by the survey made to the workers of the same. Concluding with this research, it is really important that the company embraces a manual of credit and collection policies that helps with economic and financial growth.
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MANUAL, POLÍTICAS, RENTABILIDAD